Contact kaajLagbe Support
Have a question about booking a technician, partnering as a service provider, or need help with an ongoing service? We are here 7 days a week.
Customer Helpline
Instant booking assistance & tradie help
Support via In-App Chat & Helpdesk
Operating Hours
Our Dhaka team is available daily
9:00 AM – 10:00 PM (BST)
7 Days a Week
Location
Operations & Dispatch Center
Dhaka, Bangladesh
Serving all Dhaka metropolitan areas
Send Us a Direct Message
Fill in your details below and our team will respond within a few hours.
Grievance Redressal Desk
Digital Business Identity (DBID) Guidelines, Bangladesh
In compliance with Ministry of Commerce Digital Commerce Directives & DBID standards, kaajLagbe maintains a dedicated Grievance Redressal Officer to resolve service disputes, refund questions, or technician conduct escalations.
Office
Consumer Protection & Compliance Cell
Designation
Grievance Redressal Officer (GRO)
Direct Grievance Email
[email protected]Acknowledgment & Resolution SLA
Acknowledged within 48 hours; resolved per DBID guidelines
Frequently Asked Questions
How fast do technicians respond to a job?
Typically within 5 to 15 minutes of posting your job in Dhaka, nearby verified technicians review your request and send quotes.
Is it free to post a job on kaajLagbe?
Yes! Homeowners can post service requests 100% free with zero obligation to hire.
How do I register as a service technician?
Visit our Technician Registration Page with your valid National ID (NID) and trade skills.